Why did I start Coaching?

I believe that working in retail can be fun and fulfilling.
Yes, retail is very dynamic, constantly changing but never boring and always on the pulse of times.

My Mission started years ago, after a longer stay in the US.  As a young professional, I wanted my next job, to play a part in making the shopping experience rewarding for both the customer and the salesperson.

During my career as Retail Area Manager, I increasingly appreciated the versatility of the job and enjoyed the many successes. The larger my team, the more extensive the management issues became.

Balancing employee motivation, customer requests and company’s goals became a real challenge and would sometimes throw me off balance. It was obvious to me that this could not continue in the long run.

Then I was introduced to coaching. After only a few sessions, I recognized where I was often standing in my own way and learned to take countermeasures. In difficult situations I was able to keep cool and I also regain my sense of humor. 

I managed multiple Gucci stores with more than one hundred employees. Team Coaching became my concern focus and I started my coach training in 2011. Since 2014 I am certified coach & trainer. In 2020 I started my own Coaching Business. 

My mission continues.